This unit covers the skills and knowledge needed to recognise and interact productively with diverse groups of individuals in the workplace.
Course Overview
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.
The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Entry Requirements
Prerequisite Units: There are no prerequisite units required for entry to this course.
Other Requirements: There are no other requirements for entry to this course.
Topics
- Establish practices that support individual differences in the workplace
- Work effectively with individual differences
- Assess use of inclusive practices