Certificate IV in Leadership and Management

Units of Competency

• BSBLDR411 : Demonstrate leadership in the workplace (Core)

  This unit focuses on the skills and knowledge needed to lead teams and individuals by setting a strong example of conduct that aligns with the organisation’s standards and values. Ideal for those transitioning from team members to leaders, it covers the responsibilities of overseeing the work and performance of others while providing foundational leadership within the organisation. Learners will develop the ability to shape team culture, values, and ethics, making a lasting impact on the teams they lead. This course is perfect for individuals ready to take on leadership roles and influence positive change within their workplace.

• BSBLDR413 : Lead effective workplace relationships (Core)

  This unit outlines the skills, knowledge, and outcomes needed to use leadership to foster team cohesion. It covers motivating, mentoring, coaching, and developing the team, as well as acting as a bridge between the organisation’s management and team members.

  The unit is suited for team leaders, supervisors, and new or emerging managers, where leadership plays a key role in developing and sustaining effective workplace relationships. It applies to any industry or community context. At this level, work is typically carried out using both routine and non-routine methods and procedures, requiring planning, evaluation, and the leadership and guidance of others.

• BSBOPS402 : Coordinate business operational plans (Core)

  This unit equips you with the essential skills and knowledge to effectively implement operational plans. You’ll learn how to plan and acquire resources, monitor and adjust operational performance, and provide insightful reports as needed.

  Ideal for individuals responsible for planning activities to achieve both team and organisational objectives, this course is designed to develop your ability to manage routine and non-routine tasks. It focuses on procedures that require careful planning, evaluation, and the leadership and guidance of others, ensuring you can confidently lead operational success in any context.

• BSBXCM401 : Apply communication strategies in the workplace (Core)

  This unit provides you with the essential skills and knowledge to effectively facilitate and apply communication strategies within the workplace, across any industry.

  With a particular focus on the communication skills needed for supervisors, this course is designed for individuals with responsibility for managing and guiding other workers. It will help you develop the tools to foster clear, effective communication that enhances team performance and workplace dynamics.

• BSBXTW401 : Lead and facilitate a team (Core)

  This unit provides you with the essential skills and knowledge to lead and facilitate a team effectively within any industry.

  Focusing specifically on the teamwork skills needed for team leaders or supervisors (depending on the organisational structure), this course is designed for individuals with responsibility for guiding others or managing teams. It will equip you with the tools to inspire collaboration, boost team performance, and ensure successful leadership in the workplace.

• BSBCMM412 : Lead difficult conversations (Elective A)

  This unit equips you with the skills and knowledge needed to effectively prepare, facilitate, and lead difficult conversations in the workplace.

  Designed for managers and leaders, this course focuses on developing your ability to navigate challenging discussions with confidence. It will enhance your verbal communication and relationship-building skills, enabling you to handle tough conversations with professionalism and poise, ensuring positive outcomes for both individuals and the organisation.

• BSBLDR412 : Communicate effectively as a workplace leader (Elective A)

  This unit provides you with the essential skills and knowledge to communicate effectively as a workplace leader. It covers understanding the context, selecting appropriate communication methods for different audiences, and following up on discussions.

  Ideal for managers, supervisors, and team leaders, this course is designed to enhance your communication skills across various methods and contexts within structured workplace environments. You’ll gain the confidence to engage with others clearly and efficiently, ensuring strong connections and successful outcomes.

• BSBOPS403 : Apply business risk management processes (Elective A)

  This unit equips you with the skills and knowledge needed to identify business risks and apply established risk management processes to specific areas of operations within your work role.

  Designed for individuals with a strong background in risk analysis or project management, this course helps you develop the ability to create solutions for unpredictable problems through thorough analysis and evaluation of information from various sources. You may also have the responsibility to guide or delegate tasks to others. The risks you’ll manage could involve individual projects, team operations, or specific sections of the organisation, ensuring you can effectively address challenges within your area of responsibility.

• BSBPEF402 : Develop personal work priorities (Elective A)

  This unit provides you with the skills and knowledge needed to plan and prioritise your own work tasks, as well as monitor and seek feedback on your personal work performance.

  Designed for individuals who are responsible for creating their own work schedules and plans, this course helps you establish clear priorities for your tasks. You will typically have some responsibility for the work of others and enjoy a level of autonomy in managing your own role, making this unit ideal for those looking to enhance their time management and self-leadership skills.

• BSBSTR401 : Promote innovation in team environments (Elective A)

  This unit equips you with the skills and knowledge to identify and implement strategies that promote innovation within team environments in the workplace.

  Ideal for both team participants and team leaders, this course helps you take a proactive role in fostering innovation, whether in a formal or informal team setting. You’ll develop the ability to encourage creative thinking and problem-solving, ensuring your team remains adaptable and forward-thinking.

• BSBWHS411 : Implement and monitor WHS policies, processes (Elective A)

  This unit provides you with the skills and knowledge needed to implement and monitor an organisation’s work health and safety (WHS) policies, procedures, and programs within your work area, ensuring compliance with legislative requirements.

  Designed for individuals with supervisory responsibilities, this course helps you develop a comprehensive understanding of WHS policies while enhancing your ability to analyse and evaluate information to create effective solutions. You’ll gain the skills to supervise and guide others, with responsibility for overseeing WHS practices and supporting the health and safety of your team.

• BSBPEF401 : Manage personal health and wellbeing (Elective B)

  This unit provides you with the skills and knowledge to identify signs and sources of strain on your personal health and wellbeing—both physical and mental—within your job role and in relation to key performance indicators (KPIs).

  Designed for individuals who work with a high level of autonomy, this course enhances your ability to recognise potential stressors and their impact on wellbeing. It also focuses on developing excellent communication skills while applying organisational policies and relevant legislation to manage health and wellbeing effectively in the workplace.

Course Details